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FREQUENTLY ASKED QUESTIONS

Do You Accept Returns?

Please refer to our returns / refund policy to see whether your order is eligible to be returned. This is available here:

Refund Policy Please note "To be eligible for a return, your item must be in the same condition that you received it—unworn, unused, with tags, and in its original packaging."

Why Has My Order Been Shipped Separately?

Due to the weight of the items, we are required to split the shipments across different shipping providers, meaning that your order may not all arrive at once or by the same courier. Whilst we try to coordinate deliveries on the same day, this isn't always possible. You can use the track function to monitor the progress of the items in your order.

How Long Does It Take To Receive My Order?

48-hour delivery on orders, with a 24-hour option available.